Your photos stay private.
What we collect, who sees it, and how long we keep it. Short, because there is not much of it.
Operated by K3-Team Pty Ltd.
Pet Story Mosaic is operated by K3-Team Pty Ltd (Perth, Australia). The photos and order details you share are handled under this policy, for making and delivering your portrait — and for nothing else.
Only what a portrait needs.
To make and deliver your portrait we collect the photos you upload, your email address, and — only when you check out — your shipping address. That is the whole of it.
Seen only by the artist.
Your photographs are private. They are seen only by the artist making your portrait. We do not sell them, we do not share them, and we do not use them to advertise. They are yours.
There is a page about this in full: what happens to your photographs — who sees them, why we will never show them without asking, and when they are deleted.
Kept only as long as they are needed.
Your original photographs are deleted ninety days after your portrait is delivered — automatically, without you having to ask, and sooner if you do ask.
The finished portrait itself we keep on file, so that a second print of it stays possible if you ever want one for another room or for someone else who loved them. Ask us and we delete that too — after which it cannot be reprinted.
Copies inside our backups are overwritten on a rolling cycle of up to thirty days, and are used for nothing except recovering from a failure.
Email us and we will do it by hand.
To delete or export your data, email us and we will take care of it. For now this is a manual process handled by a person — we are telling you exactly what we do, not promising a self-service button that does not exist yet.
No cookie banner, because there is nothing to consent to.
We count visits with our own analytics, running on our own server — not Google Analytics, not an advertising network, and not a third-party tracker. Nothing about you is sold, shared, or used to follow you anywhere else.
It sets no cookies and stores no identifier that outlives your browser tab: what we record is the pages you opened, where you arrived from, your browser and device type, and whether you scrolled or clicked — never anything you typed into a form. That is why you will not see a cookie banner here.
Like nearly every web server, ours also keeps a technical record of each request, including the IP address it came from. We use it to run the site, to keep robots and abuse away, and to understand how visitors reach us — and we keep it for 60 days, then delete it. It is never sold, never shared, and never used to follow you to other sites.